Jwelly Customer

Account Deletion & Data Policy

1. How to Request Account Deletion

If you wish to delete your account and remove your data from our servers, follow these steps:

• Open the Jwelly Customer app.
• Navigate to Login > Main Activity > Profile > Delete Account.
• Confirm the deletion by following the on-screen instructions.
• Your account and associated data will be permanently removed.

Alternatively, you can submit an account deletion request by contacting our support team at montumathura@gmail.com.

2. What Happens to Your Data?

Deleted: Your personal data (profile information, messages, preferences) will be removed from our active databases.

Retained: Certain data, such as transaction records or legal compliance logs, may be retained for up to 90 Days as required by law.

3. Retention Policy

Some data may be retained for billing, fraud prevention, and legal requirements.

Once the retention period expires, this data is permanently deleted.

For more details, refer to our Privacy Policy.